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Litts Plumbing Contractor Reviews

What Our Customers Are Saying…

“Just a short note of Thanks to you and your staff for another job well done. Our recent installation went smoothly, and our bathroom remodel is beyond our expectations. …As a family deeply concerned with customer satisfaction, Marie and I wanted to take a moment to say “Thank You” for providing Customer Delight.”
 Edward & Marie – North Royalton, OH

“We are so thrilled with our new kitchen and just wanted to take the time to express in writing our appreciation for such a fine job. … Your professionalism and knowledge assured us that we made the right choice in choosing Litt’s.”
Wendy & Dan – Bay Village, OH

“…Thank You and your organization for a superb job you did in the bathroom renovation in our house. We couldn’t be more pleased. …The Chagrin Falls Village inspector, commented to me he’d seldom seen a more thorough, well-carried out job. Well executed, on time, and at bid price are project elements that are hard to beat.”
Bill & Nancy – Chagrin Falls, OH

“I was especially impressed with how neat your workmen were. It was a pleasure to come home to a relatively neat house.”
Kathy – Cleveland, OH

“I just wanted to let you know how pleased we are with the remodeling project you did in our bathroom. My husband and I were a little worried, because he is a perfectionist when he does anything, and he was very impressed. You did such a great job that we could recommend you to anyone.”
Jean – Cleveland, OH

“Thank you for a beautiful new shower. You were so professional and a joy to work with.”
Fred & Olive – Cleveland, OH

“… thank you for the very considerate way that you stand behind your work. Not every business is so reliable. I will not hesitate to recommend your firm to all. Over the several years of our dealings, I have always found your workmen to be most polite and considerate. They seem to take pride in doing good work.”
Alison – Parma Heights, OH

“I think you are an artist with tile, your work is beautiful! Thank you for your superb work, you’re the BEST!”
Sue – Shaker Heights, OH

“… I would like to thank you and the whole crew for your excellent work and attention to details. Please feel free to use us for a recommendation anytime.”
Neil & Fran – Strongsville, OH

“Thank you for providing such competent workers and for meeting my schedule in getting the work completed on time. The cabinet, counter, and sink are beautiful and well worth the price!”
Ronald – Beachwood, OH

“Thanks for the great job with our shower and commodes. Everyone who came to our house was on time, very cordial, and did excellent work. It seems unusual today to get all three qualities (promptness, friendliness, and good workmanship) together on the same project. Thanks again!”
John & Connie – Cleveland, OH

Thank you so much for your personal attention and your helping me with such a terrific price.”
Laurel – Solon, OH

“We want to extend our sincere thanks to everyone involved in the difficult project of restoring out basement bathroom! Everything is working well, and your talents and attention to detail has provided a beautiful bath and an asset to our home.”
Len & Marian – Brooklyn, OH

“Just wanted to say how pleased we are with our small bathroom that you recently remodeled. It is not often that a “home improvement” firm works with such efficiency, thoroughness, and concern for the customers needs. Each one of your workmen was considerate and pleasant.”
Rosemary – Middleburg Heights, OH

For more testimonials, visit our showroom.

14 Responses Post a comment
  1. Ms. K permalink
    November 27, 2011

    I chose Litt’s for an entire bathroom gutting/remodel; and was BEYOND pleased with the entire process. Beginning with the management of the project thru the expertise and professionalism of the craftsmen – all are first class! When it came time to update the kitchen I ran directly to Litt’s and again, was thrilled with the entire process!

    Thanks Litt’s!

  2. Judith Sagan permalink
    February 21, 2012

    Working with the professionals at Litts Plumbing was the best contractor experience my husband and I have ever had in the 16 years of owning homes. Every quote, question, and detail was taken care of in surprisingly prompt time. The workmen were precise in their work and also courteous and conscientious. From the first meeting at their showroom regarding changes in our kitchen to the finished product in our home, the process was a 5 star awesome experience. We look forward to doing more remodeling with Litts!!

  3. Leslie permalink
    April 16, 2012

    Today, Josh and Tony came out and problem-solved how to fix our drainage pipe problems. In under two hours, everything was remedied! They proved again that water flows downward and that Litt’s knows how to come up with real solutions to everyday problems (and at a reasonable price).

  4. Mrs. W. permalink
    April 16, 2012

    We had a bathroom modeling job done by Litt’s Plumbing a couple of years ago. They did a fantastic job and at a very reasonable price! Everyone from Litt’s who came to work in my house was so pleasant, competent, and professional, and the bathroom looks gorgeous. Then, on at least two different occasions, we experienced plumbing emergencies. Litt’s came to our aid right away and took care of our plumbing problems. Jerry, Josh, Jordan, and their team of experienced plumbers, tile installers…are great to work with. And they understand plumbing so well. Today, when I needed them for an overflowing toilet, they fixed the immediate problem, but also diagnosed the underlying source of the problem. I have already scheduled them to come back to fix everything so that I can have peace of mind. I highly recommend them!!!

  5. Anthony Amos permalink
    April 16, 2012

    I am a new customer to Litt’s. Josh did two jobs for me and I was impressed by his knowledge and expertise. He also explained everything thoroughly and patiently. I will definitely be using them for other projects in the futrue.

  6. Rose Hipp permalink
    August 20, 2012

    Just wanted to say THANK YOU to all who were involved in updating our master bathroom. You are all great professionals and I appreciate all you had to put up with. Jerry you are the best! Thanks for all your input and suggestions. Everything came out wonderfull. We are having the upstairs bathroom updated soon and can’t wait till that is finished. Down the road, after college tuition bills are paid,I will definitly be calling you up for a kitchen remodel. Thanks again for everything! Take care. Rose, Howard & Mike Hipp. P.S. Hi Susan, thanks for all your help as well……

  7. November 12, 2012

    I love what you guys are continually up too. Such clever work and reporting! Keep up the good works guys I’ve added you guys to my blogroll. Best wishes, Staci.

  8. Nancy Udelson permalink
    November 13, 2012

    We’ve lived in our home for over 10 years and while the kitchen was functional, there was a lot of wasted space. Litt’s completely redesigned the kitchen to make the best use of the space, and we now have the most FABULOUS kitchen! The design is creative and gave us everything we wanted including a built in hutch, a beautiful counter and lots of cabinets. We had heard from many of our friends what a nightmare remodeling a kitchen is and how long it takes, but our experience with Litt’s was terrific. Sandy told us how long it would take once they started the work and there wasn’t a day when one of the excellent workmen didn’t show up. No lost days at all! We were also amazed at how clean the house was during the demolition. We had expected dust all over the house but the house stayed clean throughout the project. In another couple of years we will remodel our upstairs bathroom and we wouldn’t think of going anywhere but Litt’s!
    Nancy and Les – Beachwood

  9. Mary Jane P. permalink
    January 7, 2013

    We have been doing business with Litts for over 20 years and each time they provide exceptional service that you can rely on. We highly recommend Jerry and Sandy’s team!

    Throughout the years we have had several emergency plumbing issues and they were able to come out immediately the same day (even on the weekend) to fix the problems. We trust their experience and work and because of this, we have had both our bathrooms remodeled and updated a few years ago. They did such a great job, we recently had our kitchen completely remodeled too. During the project, we were surprised how clean they left the job each night and all of the workers are very pleasant and professional. Elise was wonderful in helping us choose the décor and colors. Our kitchen is better than we imagined it and it looks beautiful! Thank you Litts for your service over the years!

  10. Rick W. permalink
    January 23, 2013

    Thank you very much for the information and the integrity of a professional the last several days. Any other retailer would have gladly sold me “anything” just to make a sale. You though, understood that my decision in the long run needs some time and planning.

  11. Shirley A. permalink
    August 29, 2013

    I would like to thank the entire Litt’s team for the exceptional job they did on my bathroom remodel. The team consisted of experienced plumbers, tile and floor installers, carpenters and painters who where just great to work with. Every person who walked through my door did an outstanding job. The entire team was very professional and explained everything they were doing. A bathroom remodel is not easy but they made it painless. Believe me I’m a perfectionist and they didn’t let me down!!! Jerry and Susan thanks again for everything! I couldn’t be happier!!

  12. Jay permalink
    September 3, 2014

    We are homeowners who have been using Litt’s Plumbing Kitchen & Bath for remodels as well as repairs for over five (5) years. They have consistently exceeded our expectations in both service and quality. Their responsiveness to urgencies cannot be topped. We recently (after a holiday weekend) had an issue with our kitchen sink and the owner’s son himself came out with the equipment to take care of our problem the day following the holiday even though their schedule was full.

    On larger jobs their assessment of the issue and the solution have been right on target. When fixes have not been easy, they problem solve and get it done RIGHT!

    They installed a new shower and new fixtures for our master bath. The shower looks like new after five years. The only issue we have had with it was a finish defect in a Moen grab bar. They ordered a new one and installed it in under two weeks and there was no charge to us.

    It is a family owned business and they treat us like one of their family. We feel very safe with their men coming into our house, even though we are older and often only one of us is home. They are always neat, friendly, competent, and professional. We highly recommend them to anyone who wants quality repairs and remodeling and reasonably priced plumbing service.

  13. Jay permalink
    September 3, 2014

    They are great!!!

  14. Mike and Karen permalink
    January 24, 2015

    Our experience with Litts Plumbing started many years ago. There was no question who would be doing our shower remodel and new floor.
    It started with a phone call and lengthy conversation with Jerry regarding my concerns for a special needs shower.
    He listen made a visit to our home, took 4 pages of detailed notes, then went to work designing our shower.

    He hit every mark and then recommended things we never dreamed of to make life easier.

    Then his staff, amazing caring people. The men are all in a class of their own, wonderful and kind.

    We would recommend Litts Plumbing to anybody that wants experienced professional people, that listen, follow through, and take pride in their craft.

    Thank you everybody involved in our project!

    Mike and Karen
    Columbia Station

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